Key Accountabilities:

• Accurate Data Entry of Claim Information: Enter claim data, documents, invoices, and member information into the system with high accuracy and completeness.
• Turnaround Time (TAT) for Data Entry: Ensure timely data input to support claim assessors and meet SLA for claim processing.
• Document Validation & Preparation: Check completeness of claim documents, scan/upload files, and classify documents into correct categories in the claim system
• Coordination with Claim Assessors and Investigators: Support claim assessors with required data, missing information, and system-based updates; coordinate with Customer Service for inquiries.
• Filing, Archiving & Document Management, Scan, Upload Document: Ensure proper electronic and physical archiving of claim documents for audit readiness and traceability.
• Perform other tasks and assignments as directed by the Head of Department to support claims operations and improvement initiatives

Job Requirements:

• University/college graduated.
• Candidates with established experience in data entry, administration, insurance, or back‑office operations will be given strong consideration.
• Capable of committing to full‑time work for a duration of six months.
• Time management skills.
• Good insurance knowledge.
• Good verbal/written communication.
• Proficient in MS Office. Master other advances technology preferred.
• Demonstrates a strong sense of responsibility and consistently adheres to established policies and procedures.

Benefits:

• Attractive salary package
• Comprehensive social insurance and personal accident coverage
• Welcome gifts for new employees
• Modern, well-equipped office in a spacious work environment
• 6 days of annual leave for every 6 months of contract