Key Accountability

- FTA Recruitment Support: Proactively source, contact, and screen potential candidates; coordinate and support recruitment activities to meet the office's manpower requirements.

- Candidate File Management: Receive, verify, and complete candidate documentation; monitor agent code issuance and onboarding processes in accordance with company requirements.

- Joint Field Work (JFW) Coordination: Plan, coordinate, and participate in field activities to support sales skill development, customer engagement, and business performance improvement.

- Business Data Monitoring & Reporting: Collect, update, and analyze business data; prepare periodic reports and support management in tracking office performance and KPIs.

- Business Data Monitoring & Reporting: Collect, update, and analyze business data; prepare periodic reports and support management in tracking office performance and KPIs.

- Sales Support & Sales Contest Budget Management: Monitor, control, and administer the utilization of Sales Support and Sales Contest budgets in compliance with company policies and approved allocations.

- Pending Case Management: Monitor pending customer applications and transactions; coordinate with relevant departments to resolve issues and ensure timely policy issuance.

- Event Organization & Customer Relations: Plan and coordinate business events, prepare logistics and materials, and support management in hosting business partners, VIP customers, and guests.

Requirements

Education & Experience

• Bachelor’s or Associate degree in Business Administration, Finance, Marketing, Human Resources, or related fields.
• Minimum 1–2 years of experience in a similar role, team supervision, or business/sales support.
• Preferred background in Life Insurance, Finance, Real Estate, or Retail chains.
• Good understanding of JFW & FTA processes and operations.

Professional Skills

• Strong communication, persuasion, and relationship-building skills.
• Effective time management and problem-solving abilities, especially in handling complex pending cases.
• Event organization, logistics management, and program coordination skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Benefits

• Competitive salary (100% salary during probation)
• Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package
• Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).
• Gifts for newcomers and on special occasions
• Modern facilities in the spacious office
• 15 Annual leaves