Head of General Administration/ Trưởng bộ phận Hành Chánh
Report to: Chief HR & GA Officer
Key Accountabilities:
Procurement & Vendor Management
- To lead the end-to-end procurement lifecycle to ensure best value for money, timely delivery and full compliance with local regulations.
- To drive strategic sourcing and category management to deliver measurable cost savings and quality improvements across all indirect spend.
- To govern vendor selection, performance and risk to ensure a qualified, reliable and compliant supplier base.
Property, Facility & Workplace Services
- To direct Head Office and branch property operations to ensure a safe, functional and cost-efficient workplace across all locations.
- To oversee lease strategy, fit-out, asset management and maintenance to ensure business continuity of premises and safeguarding of Company assets.
- To lead workplace safety, security and business continuity readiness to ensure zero material incidents and full regulatory compliance.
General Administration & Office Services
- To oversee office services, executive fleet and administrative outsourcing to ensure seamless, high-quality and cost-optimized support to all business units.
- To manage service providers and SLAs to ensure consistent service delivery, integrity and value for money.
- To coordinate Company events, executive travel and internal logistics to ensure smooth execution of Company priorities.
Budget, Contract & Compliance Governance
- To own the annual GA operating and capital expenditure budget to ensure disciplined spend control, cost optimization and transparent variance management.
- To review and endorse GA-related contracts to ensure commercial, legal, tax and compliance requirements are properly addressed and Company interests protected.
- To ensure GA activities comply with the Insurance Law, Group standards and applicable regulations (procurement, expense, asset, anti-bribery, data privacy).
Reporting & Controlling
- To design and deliver GA management reporting to ensure timely, accurate and decision-useful insight for the Chief HR & GA Officer
- To monitor KPIs, SLAs and internal controls to ensure early identification of risks, gaps and improvement opportunities.
- To lead responses to internal / external audits, regulatory inspections and HQ reviews to ensure zero material findings and full remediation of any issue raised.
Team Leadership & People Development
- To lead the two senior team heads and their teams to ensure clear objectives, accountability and consistent service delivery.
- To develop talent and succession pipelines to ensure the GA function remains capable, engaged and future-ready.
- To foster a service-mindset, integrity-driven and continuous-improvement culture across the Procurement & Admin team.
Job Requirements
- Bachelor’s degree or above in Business Administration, Supply Chain Management, Economics, Finance, Law or related fields; MBA or professional certifications (CIPS, CPSM, PMP) are an advantage.
- Minimum 12 years of relevant experience in Procurement / General Administration / Facility Management, of which at least 5 years leading multi-function teams at Senior Manager or Head level.
- Proven track record in insurance, banking or multinational financial services strongly preferred.
- Deep expertise in strategic sourcing, vendor and contract management, and property / workplace operations.
- Strong grasp of Vietnamese regulations relevant to GA (commercial, tax, labor safety, insurance industry) and Group governance frameworks.
- Financial acumen: budgeting, cost analysis, business case and ROI.
- Proficient in MS Office and procurement
- Executive-level leadership, negotiation, influencing and stakeholder management skills.
- High integrity, sound judgment and a strong governance & compliance mindset.
- Fluent in Vietnamese; strong business English (verbal and written); Korean is a plus.
Benefits
- Competitive salary (100% salary during probation).
- Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package.
- Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).
- Gifts for new comers and on special occasions
- Modern facilities in the spacious office
- 20 Annual leaves
