Overview

As an intern at Operations, you’ll start your journey in the 1st rotation at New Business & Underwriting Team, working on improving online tools to make them easier and faster for customers and staff. You‘ll help upgrade submission platforms and make digital experiences smoother. In your second rotation with the Claims team, you’ll improve mobile apps that support claim services, helping users report issues more easily. You’ll also take part in reviewing suspicious claim activities and gathering customer feedback to make services better. This two-part experience lets you discover how different teams use technology to bring value to customers.

Key Responsibilities

• Learn & Execute tasks within the defined scope of assigned projects
• Assist in planning, executing, and tracking progress of key business activities.
• Work with managers and team members to complete assigned tasks and contribute to team goals.
• Take part in real projects and apply what you learn in a practical, business setting.
• Contribute your insights and propose innovative ideas to enhance project outcomes.
• Collaborate with other departments to ensure smooth execution of the project.

Requirements

• Final-year students or graduates awaiting degree/thesis, from major AI Application, Data Analyst or related majors
• Good at data analytics, project management, own a customer service orientation mindset
• GPA of 7.0/10 or 3.0/4.0 and above (preferable)  
• Good command of English – both written and spoken (preferable)
• Demonstrates proactive mindset and strong willingness to learn  
• High competency at: Leadership, Communication, Problem Solving 
• Able to commit full-time for 4 continuous months (expected: Oct 25 – Feb 26)