Report to: Head of People Partner

Job Purpose:

People Partner Assistant Manager works independently as the trusted people advisor for assigned business units. The role leads org and headcount advisory and recruitment, manages HR systems and outsourcing vendors

Key Responsibilities

Business Advisory & Workflow Execution (~40%)

• Own org charts for assigned units, delivering an up-to-date org chart monthly to keep structures clear and aligned with business goals.
• Monitor headcount vs. plan and budget through a monthly headcount report, keeping costs and hiring on track.
• Advise leaders on people matters, policies and workforce planning with clear, actionable recommendations that keep decisions consistent and compliant.
• Run people workflows end to end in the HR system, delivering approved requests on time and within SLA.
• Verify people changes before handover to other HR teams, making sure they are accurate and reflect the actual business needs
• Serve as the single point of contact between the business and HR, maintaining a request tracker so every case is closed.

Talent Acquisition (~30%)

• Lead end-to-end recruitment for assigned units, from job briefing to offer, filling approved roles on time with the right talent.
• Partner with hiring managers on role design and selection criteria, agreeing a clear hiring brief for every vacancy.
• Recruit for head office and distribution roles (Agency, Bancassurance, Sales Support), including critical and senior positions, to support business growth.
• Build talent pipelines through direct sourcing, LinkedIn, referrals, agencies and events, reducing time-to-fill for recurring roles.
• Track hiring metrics in a monthly recruitment dashboard, using insights to improve speed, cost and quality of hire.

HR Systems & Outsourcing Vendor Management (~20%)

• Manage HR outsourcing vendors (outsourced staffing, recruitment agencies, payroll/HR service providers, HRIS vendor), ensuring services are delivered on time, accurately and within contract.
• Set and track vendor SLAs through monthly/quarterly service reviews, driving corrective actions where performance falls short.
• Validate vendor invoices and service reports against contracts, protecting cost and supporting Procurement and Finance on renewals.

Others (~10%)

• Assist the Head of People Partner in building and improving People Partner workflows to ensure standardized, efficient processes
• Conduct exit interviews and share a quarterly turnover summary with leaders to inform retention actions.
• Support HR projects and other tasks assigned by the Head of People Partner.

Job Requirements

• Bachelor‘s degree in Human Resources, Business Administration, Economics or a related field.
• 5–8 years of HR experience in business-facing HR roles, within the Financial Services industry.
• Proven recruitment experience.
• Critical thinking and good planning skills.
• Good communication and negotiation skills with business leaders, candidates and service providers.
• Experience working with HR systems (HRIS or ATS).
• Open to utilizing AI tools in daily HR work.
• Good knowledge of Vietnamese labor law and personal data protection rules.
• Fluent in English and Vietnamese; comfortable working with expat leaders

Benefits

• Competitive package
• 16 Annual leaves
• Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).
• Fixed 13th-month salary and the performance-based bonus