Key Accountabilities

1. PS Team management and development

• Responsible for the efficient and professional daily operations of the PS team, ensuring both staff performance and effective operational systems.

• Coordinate well with other departments to optimize cooperation.

• Ensure efficient administrative procedures in the team, including accurate and timely reporting.

• Develop short-term and long-term plans for the PS team to meet company goals.

• Ensure risk management.

• Set and manage annual plans and budgets for team activities.

• Review, evaluate, and improve service standards to meet or exceed customer expectations/ effective support for sales.

• Plan and propose for resource allocation, staff training, and continuous improvement of operational procedures Enhance staff performance through performance monitoring, issue resolution, system recommendations, and quality assurance measures.

• Promoting a culture of high performing/ accountability/ service mindset.

• Develop and maintain team cohesion

2. Project management

• Be owner and actively join in company & PS projects.

• Effectively coordinate with other departments/colleagues to complete the project on time and efficiently.

3. Other assignment

Perform other tasks assigned relating to CC/CS team by head of department and C.Level from time to time.

Benefits

- Competitive salary (100% salary during probation).

- Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package.

- Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).

- Gifts for newcomers and on special occasions

- Modern facilities in the spacious office 

- 16 Annual leaves