Key Accountabilities

1. Handle policy service requests (minor/major/valuation) follow standard operating procedures and compliance standards

2. Handling premium applying and e.invoice tasks:

- Apply insurance premiums collected via partners into the system.

- Reconcile with FA and issue e.invoices to customers according to regulations.

- Anti-Money Laundering (AML) and suspicious transactions.

- Reconside data and make service payment to partners

3. Provide accurate responses to customers and sale force.

- Support cross-functional collaboration.

4. Manage Group Sales policies

5. Make reports.

6. Participate in project (test case / UAT etc.).

7. Assist in composing and updating procedures.

8. Other tasks which are assigned by team leader from time to time.

Job Requirements

• University graduate.
• Open mindset
• Organized, detail-oriented, customer-focused
• 3 - 4 years of experience in Policy Services
• Proficiency in MS Office
• Good at English is an advantage

Benefits

• Competitive salary (100% salary during probation).
• Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package.
• Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).
• Gifts for newcomers and on special occasions
• Modern facilities in the spacious office 
• 15 Annual leaves